FAQ

đź’ˇ Why was CuisinesConnect created?

CuisinesConnect was founded to solve a key problem: residents of Montreal’s South Shore had limited access to authentic Lebanese, Syrian, African, and other Oriental cuisines.

Most premium caterers were located in Montreal and Laval, with no presence on the South Shore. CuisinesConnect’s mission is to bridge that gap and bring the finest Lebanese and Oriental dishes closer to the South Shore community — making great food more accessible and convenient for families, professionals, and event organizers.

🍽️ Why place an order on CuisinesConnect?

✔️ Choose from top-rated catering suppliers — all in one place
✔️ Authentic, homemade-quality dishes prepared by seasoned chefs
✔️ Options for individuals, families, and large groups
✔️ Convenient home or office delivery
✔️ Hundreds of plates, lunch boxes, sweets, and event menus at your fingertips
✔️ Order from multiple caterers in a single transaction — one checkout, more variety!
✔️ Simplify your week by pre-ordering — skip the stress of last-minute meal planning
✔️ Perfect for both casual family meals and special occasions

🥙 Do you have Lunch Boxes, Plates, and Sweets?

Yes! We offer a wide variety of Lunch Boxes, Plates, Sweets, and more — all freshly prepared by our partnered caterers.

đź‘Ą Do you have menus for large groups?

Absolutely! We offer dedicated menus for large groups.
If your event is scheduled for a day other than Sunday, please contact us at info@cuisinesconnect.com so we can assist you with custom planning.

đź’Ľ Do you cover corporate events?

Yes, we do! We offer special menus for corporate events.
For more information or to plan your order, contact us at info@cuisinesconnect.com.

🍽️ Can I order from several caterers at the same time?

Yes! You can mix and match offerings from multiple caterers in one convenient order.

đźšš Do you offer delivery?

Yes, we deliver to the following areas:

Saint‑Constant, Sainte‑Catherine, Delson, Candiac, La Prairie, Brossard, Saint‑Hubert, Longueuil, and Saint‑Lambert.

⏰ When can I place my order? How long does delivery take?

You can place your order online anytime!

📦 Orders are prepared and ready for delivery 48 hours after order placement.

đźšš Delivery Windows:

  • Weekdays: 6 PM — 9 PM

  • Weekends: 9 AM — 9 PM

  • Sundays: 10 AM — 8 PM

đź“ť What are the Terms of Use and Sales for the website?

For full details, please visit:
➡️ Conditions of Use
➡️ Sales Terms

đź’¸ Can I ask for a refund?

Our refund policy is outlined in our Sales Terms. Please refer to them for more information.

👩🍳 Is the food prepared by CuisinesConnect?

No — all food is prepared, cooked, and packaged by the trusted caterers featured on the CuisinesConnect platform.

đź”’ Is my data confidential on your website?

Yes! Your data is protected. For more details, please review our Privacy Policy.

đź’ł Can I pay with a credit or debit card?

Yes — we accept both credit cards and debit cards.

đź’µ Can I pay with PayPal?

Not at the moment — PayPal is not yet accepted.

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